Insurance
Compulsory Insurance

Home buyers and holidaymakers pay too much for insurance. Consumers could do far better if they shopped around. That is the verdict of many consumer groups following a recent report.

When buying a home or a holiday, the item normally at the bottom of everyone's list is insurance. Many mortgage lenders and travel firms take advantage of this by offering package deals and products that tie customers in. If people took just a moment to think and maybe shopped around, they could save substantial amounts of money.

Holidaymakers have been reported to be paying up to 75% over the odds by taking cover through the travel company. The story is very much the same for life and home insurance, with banks and building societies charging up to 30% above the market rate.

Travel

Travel agents have ways of applying pressure, to take insurance as part of the holiday package. Companies often refuse to take a booking without insurance being in place. This policy makes it far more likely that consumers will buy insurance at the time, rather than go away to shop.

Many holiday companies have avoided the rules surrounding "tie ins" by offering "free" cover with certain holidays. This of course is clawed back via a higher cost for the holiday. People should take care to investigate if the holiday would be cheaper elsewhere.

Also, companies sometimes do not ask the correct questions. So, for example they might not ask about existing medical conditions when selling cover.
Suzanne Rothwell of Rothwell and Towler explains…

"People with existing medical conditions may find that policies sold to them may not cover them properly. This could be a particular problem for people living with HIV. Travellers should read the small print and maybe seek advice from a specialist travel insurance provider. Buying an annual travel policy could also save money in the long run."

Loans

Many lenders give the impression that insurance is compulsory and imply that you might not get the loan if you don't take cover. The premium is normally added at the start of the loan in one and if you redeem early you should insure you receive any due refund.

Real life

Alex was placed under the impression that he would have to take repayment protection on his new personal loan by his bank.

"I was given very little choice in the matter and certainly not given the option to shop around"

When he checked with an independent financial adviser, he was told a more comprehensive policy could be arranged for half the price.

He felt cheated by the bank and requested a refund of his premium.

The bank told him that this would not be possible!

Only when threatened with a formal complaint did they yield and repay the premium that had been added to his personal loan.

Alex managed to half his premium by taking independent insurance.

Mortgages

Personal loans are not the only form of borrowing where pressure can be applied to take insurance. Even though life assurance is not always a condition, many lenders are guilty of being economical with the truth. Lenders sometimes take advantage if they feel customers circumstances are a little unusual i.e. self employed and freelance. By shopping around people may not just save on premiums, they are likely to get a more comprehensive policy, especially on Critical Illness cover.

Mortgage lenders also tend to sell one size fits all illness and unemployment cover. Customers sometimes take this type of insurance and only find out that it's not relevant until it's too late. Self employed people are frequently caught out on mortgage repayment protection, as it normally doesn't cover them if unemployed.

What to do?

Companies often offer cheaper interest or lower repayments if you take insurance. You should read the small print, calculate the overall cost of the insurance and demand to know what you are being covered for. If the cover is not appropriate, you should stand firm and state that you do not require the cover. Banks, Lenders and Travel firms will be less inclined to apply pressure if you threaten to take your business elsewhere. If you feel that your new mortgage depends on insurance, then seek advice from a qualified independent financial adviser.Rothwell and Towler specialise in providing travel insurance for the gay community and people living with HIV. They may be contacted on 01404 41234. suzanne@rothwellandtowler.co.uk

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