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A Fairy Tale
It had taken Tim and Pete months to find their dream
home. Evenings and weekends scouring estate agent windows, sifting through
mountains of property details, visiting countless prospects - at one point
it had seemed like an endless task.
The apartment that they had settled on was in a nice
area and overlooked the park. It had picturesque looks from the outside
whilst inside it was split level with a spiral staircase between the floors.
The bedroom had a large walk in wardrobe and a skylight that opened to
the stars. They had been together for three years and had decided it was
the right time to buy their marital home. Finding the property made them
very happy, but also presented a headache that they did not feel confident
enough to deal with. They needed a mortgage!
It wasn't that they didn't have offers. Both had good
salaries and steady jobs, very little debt and no past credit problems.
In fact they were the ideal candidates. The problem was that they had
been offered three.
Tim had a good relationship with his local bank that
had offered a mortgage quite a few weeks ago. They were able to provide
the whole package, but they required a number of separate insurance's
and this all seemed quite expensive. 
The estate agent offering the apartment had firmly requested
that they should see the 'in house mortgage man' as part of the qualifying
process. The agent was now applying pressure to take this arrangement
and Tim and Pete did not appreciate the hard sell.
Pete's friends Janet and Jill had recently taken a mortgage
through a direct line provider and suggested their services. Tim and Pete
soon ran into problems with this route; they easily made it through the
initial qualifications but soon realised that advice was not part of the
package. They were required to choose their own mortgage from a series
of options and found this quite a worry, as it was such a big decision.
This story illustrates the difficulty involved with
finding the right solution. With so many places, to get advice you cannot
be certain of getting the best deal. The gay community is fortunate in
that it has a number of specialist independent firms offering impartial
mortgage advice - Tim & Pete should have made use of this. If they
were to see an independent mortgage adviser they could have discussed
their needs fully prior to being offered exactly the right product from
the whole market place. 
Following this example you may still be apprehensive,
or even fearful of making an appointment. Let us give you a preview of
the science involved with providing advice. Step into our office and we'll
give you a guided tour. The initial stages involved with giving advice
are all designed to give consideration to the clients' needs not
what the adviser feels is flavour of the month.
First of all they should formally introduce themselves
with a business card, You and Your Mortgage
leaflet and a Mortgage Information Sheet. This highlights Terms Of Business
and is essential if you are to know about the different levels of advice
they are authorised to give and the method under which they are paid.
These documents will provide important facts and mortgage details you
should be made aware of. You should also ensure that the adviser subscribes
to the mortgage code of practice and holds a registration number. No lender
would accept business from them without it!
Once the formalities are over an adviser will normally
use a questionnaire to obtain information. This is like solving a jigsaw
puzzle, arranging the 'pieces' to form a clear picture. These details
include occupation, income, outgoing, current property details and attitude
towards risk. All of these facts and figures are important, but you should
make clear your personal feelings. These are the most important details
of all and are likely to influence recommendations that are made. Don't
be afraid to ask questions! 
At this point the adviser will be ready to survey the
market place on your behalf. This can be like searching for a needle in
a haystack, especially with all the recent interest rate changes. Ensure
the method for selection is reliable. Advisers are often guilty of using
a panel of lenders. This often translates to only providers on whom they
have first name terms and high commissions. Ask the adviser for the source
of their information. If they have online search facilities with a provider
such a Moneyfacts, this is not only reliable - it shows nobody is pulling
their strings.
Most reputable independent mortgage advisers have nothing
to hide and should include you within the process at a level you feel
comfortable with. This allows a relationship to build and ensures that
trust develops. You never know, you may even find selecting a mortgage
an enjoyable experience. 
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